Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Westminster (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Health care FSA

Life insurance

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Credit union

Job summary

The TJX Companies, Inc. is seeking a Store Associate at our HomeGoods location in Westminster, CO to deliver a highly satisfactory customer experience and maintain a clean, organized store environment.

You will interact with customers, promote loyalty programs, and follow procedures for ringing purchases, returns, and stock preparation. This role supports store operations and safety while contributing to a positive store culture.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers.
• Counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and cleanliness.
• Ensures a safe environment and adheres to labor laws.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a Store Associate at our HomeGoods location in Westminster, CO to deliver a highly satisfactory customer experience and maintain a clean, organized store environment.

You will interact with customers, promote loyalty programs, and follow procedures for ringing purchases, returns, and stock preparation. This role supports store operations and safety while contributing to a positive store culture.