Retail Manager in Training: Lead & Serve

R301US Hibbett Retail, Inc.; Santa Ana (CA); On-site; USD 18,000 - 29,000; Full time

Job summary

Hibbett I City Gear in Santa Ana, CA is seeking a Manager in Training. The position reports to the Store Manager and supports daily store operations, customer engagement, and promotion of merchandise.

The role requires knowledge of product areas, superb service, and readiness to assume Store Manager responsibilities in their absence. The hourly wage is $20.50, non-exempt, with duties across merchandising, scheduling, and admin tasks.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager’s responsibilities.

Skills

Customer service

Retail experience

Interpersonal skills

Communication

Leadership

Attention to detail

Team player

Job description

Hibbett I City Gear in Santa Ana, CA is seeking a Manager in Training. The position reports to the Store Manager and supports daily store operations, customer engagement, and promotion of merchandise.

The role requires knowledge of product areas, superb service, and readiness to assume Store Manager responsibilities in their absence. The hourly wage is $20.50, non-exempt, with duties across merchandising, scheduling, and admin tasks.