Retail Manager

SmartRecruiters, Inc.; Short Hills (NJ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products

Italian cuisine classes

Job summary

Eataly in the United States is seeking a Retail Manager to lead store operations, set strategy, and drive profitability while staying closely connected to products and staff.

You will report to the Director of Store Operations and manage the SAFO, Wine, Retail and Guest Relations departments, hire and train staff, analyze financials, and coordinate promotions.

Qualifications

• Bachelor’s Degree is required.
• 5+ years of retail or grocery management experience in a high-volume, fast-paced environment.
• Excellent verbal and written communications skills.
• Exceptional leadership, motivational and team-building skills.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Advanced proficiency in Microsoft Office.
• Experience with Italian products and wine.

Responsibilities

• Directs and organizes store’s retail operations to maximize profitability.
• Develops departmental goals and leads a team of Leads.
• Works closely with managers to understand operational needs and boost interdepartmental collaboration.
• Analyzes financial data and develops strategies around pricing, merchandising and promotions.
• Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products.
• Prepares weekly updates on the retail department for senior leadership.
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations.
• Documents, investigates and resolves employee and guest incidents.
• Performs other duties as required or assigned.

Skills

Leadership

Communication

Analytical skills

Problem-solving

Microsoft Office

Education

Bachelor’s Degree

Tools

POS systems

Job description

• Compensation: USD 75,000 - USD 95,000 - yearly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Eataly’s bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares.

The Retail Manager oversees the complex retail operations of an Eataly store. The Retail Manager is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.

Reports to the Director of Store Operations. Manages the SAFO, Wine, Retail and Guest Relations Department.

• Directs and organizes the store’s retail operations to maximize profitability
• Develops departmental goals and leads a team of Leads
• Works closely with each manager to understand operational needs and boost interdepartmental collaboration
• Analyzes financial data and develops strategies around pricing, merchandising and promotions
• Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products
• Prepares weekly updates on the retail department for senior leadership
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Salary Expectations: $75,000-$95,000 per year

Qualifications

• Bachelor’s Degree
• 5+ years of retail or grocery management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Exceptional leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian products and wine

Job Requirements

• Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as a slicer, pasta machine or cash register as needed
• Availability to travel up to 10% of the time

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!