General Manager of Restaurants

Eataly Paris Marais; King of Prussia (PA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

and more!

Job summary

Eataly seeks a General Manager of Restaurants to direct front-of-house operations across locations and lead front-of-house managers in collaboration with back-of-house teams. You will work with store leadership to maximize profitability and guest satisfaction, aligning with the company’s mission.

This role requires 6+ years in FOH management, exceptional communication, and willingness to work onsite with a flexible schedule including evenings and weekends. Travel up to 10% may be needed.

Qualifications

• 6+ years of front of house management in a high-volume restaurant.
• Exceptional communication, leadership, motivational and team-building skills.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Advanced proficiency in Microsoft Office.
• Experience with Italian cuisine and wine highly preferred.

Responsibilities

• Organizes and directs a store's restaurant operations to maximize profitability while upholding standards.
• Sets departmental goals and leads a team of managers, providing training and motivation.
• Prepares weekly updates and collaborates with corporate and senior leaders.
• Assists with hiring, training, payroll, scheduling, evaluations and terminations.
• Manages procurement and verifies orders meet specifications.
• Documents, investigates and resolves incidents.
• Performs other duties as required.

Skills

Front of house management

Leadership

Communication

Team-building

Problem-solving

Training & scheduling

Payroll

Microsoft Office

Tools

Microsoft Office

Job description

Eataly is the world\'s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!

The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Front of House Managers.

• Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards
• Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Qualifications

• 6+ years of front of house management experience in a high-volume, fast-paced restaurant
• Exceptional communication, leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Availability to travel up to 10% of the time

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!