Marketing Operations Manager

Eataly North America; Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

and more!

Job summary

Eataly North America is seeking a Marketing Operations Manager to lead store-level marketing initiatives. You will plan events, education programs, community relations and in-store graphics, reporting to the Director of Store Operations and collaborating with Corporate Marketing.

You will manage the in-store Marketing team, oversee budgets, and ensure branding and communications meet high standards while driving awareness, traffic and sales across locations.

Qualifications

• ,Bachelor’s Degree in Business or Marketing preferred.
• 2+ years of marketing experience with prior managerial experience.
• Experience in the food & beverage industry preferred.
• Knowledge of Italian cuisine and culture preferred.
• Exceptional verbal and written communication skills.
• Excellent problem-solving and business management skills.
• Knowledge of and contacts in the food industry.
• Organizational and time management skills.

Responsibilities

• Plan and execute the store-level marketing strategy including events, education, community relations and graphics.
• Partner with Corporate Marketing and Store Director to drive awareness, traffic and sales.
• Collaborate with corporate marketing to adapt national programs locally and manage store initiatives.
• Ensure marketing strategies are executed on time, within budgets and goals.
• Oversee in-store signage creation and installations for campaigns and events.
• Manage store Events team: hiring, scheduling, training and payroll.
• Coordinate with Communications and Marketing teams to promote events and initiatives.
• Maintain relationships with partners, celebrities, and local authorities; report weekly on performance.

Skills

Marketing management

Event planning

Budget management

Communication skills

Food & beverage knowledge

Italian cuisine knowledge

Time management

Education

Bachelor’s Degree in Business or Marketing

Job description

• Compensation: USD 80000 - USD 90000 - yearly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Marketing Operations Manager supports the planning and execution of the marketing strategy at the store level, not limited to: events, education, community relations, and graphics. Reports directly to the Director of Store Operations and reports functionally to the Director of Marketing. Manages the in-store Marketing team.

• Partners with Corporate Marketing and Store Director to execute a comprehensive marketing strategy designed to drive awareness, traffic and sales
• Collaborates with the corporate Marketing Team to understand the national marketing programs and develop related local marketing activities, in addition to store-specific initiatives and projects
• Ensures the defined strategies and initiatives are correctly executed at the store level according to the agreed upon timelines, budgets and goals
• Ensures in-store communication is up to standards and follows the brand guidelines
• On occasion utilizes the tools and systems provided to produce in-store signage (i.e. events materials, campaign posters..) and oversees in-store installations (signage, VM, etc)
• On occasion produces store-related social media images when needed
• Manages the store Events team: hires, assigns, schedules, trains, motivates, submits payroll and evaluates
• Works with the Events Team, store teamsand Corporate Marketing Team to define events calendar, plan and execute in-store, off-site, public and private events
• Works with corporate Communications Team to ensure events and initiatives are properly promoted and communicated by providing needed details and content
• Manages relationships with celebrity chefs, business partners, producers, local organizationsand local authorities
• Analyzes performance and reports progress to senior leadership on a weekly basis
• Keeps track of marketing spent on provided system, staying within defined budget
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree in Business or Marketing preferred
• 2+ years of experience in marketing, with prior managerial experience
• Experience in the food and beverage industry preferred
• Knowledge of Italian cuisine and culture preferred
• Exceptional verbal and written communication skills and relationship-building skills
• Excellent problem-solving and business management skills
• Knowledge of and contacts in the food industry
• Organizational and time management skills

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to travel up to 10% of the time

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• and more!

Compensation: Pay range is set from $80k - $90k

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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