Retail Manager

Eataly; Millburn (NJ); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Eataly Short Hills is seeking a Retail Manager to lead the store's complex operations, drive profitability, and work hands-on with the team on floor presence and guest experience.

Reports to the Director of Store Operations and manages the SAFO, Wine, Retail and Guest Relations departments. Requires 5+ years in high-volume retail, a bachelor's degree, and strong leadership and analytical skills.

Qualifications

• Bachelor's degree required; 5+ years retail or grocery management in high-volume setting.
• Strong verbal and written communication skills are essential.
• Demonstrated leadership, motivation, and team-building abilities.
• Analytical mindset with ability to translate data into action.
• Proficiency in Microsoft Office and familiarity with wine/Italian products an asset.

Responsibilities

• Direct and organize store retail operations to maximize profitability.
• Develop departmental goals and lead a team of leads.
• Collaborate with managers to boost interdepartmental coordination.
• Analyze financial data and strategize pricing, merchandising, and promotions.
• Oversee hiring, training, payroll, scheduling, and performance evaluations.

Skills

Leadership

Communication

Analytical skills

Team-building

Problem-solving

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Retail Manager

Eataly Short Hills 1200 Morris Turnpike, Millburn, NJ
07078, United States Full-time

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Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

Job Description

Eataly's bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares.

The Retail Manager oversees the complex retail operations of an Eataly store. The Retail Manager is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.

Reports to the Director of Store Operations. Manages the SAFO, Wine, Retail and Guest Relations Department.

• Directs and organizes the store’s retail operations to maximize profitability
• Develops departmental goals and leads a team of Leads
• Works closely with each manager to understand operational needs and boost interdepartmental collaboration
• Analyzes financial data and develops strategies around pricing, merchandising and promotions
• Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products
• Prepares weekly updates on the retail department for senior leadership
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Salary Expectations: $75,000-$95,000 per year

Qualifications

• Bachelor's Degree
• 5+ years of retail or grocery management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Exceptional leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian products and wine

Job Requirements

• Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as a slicer, pasta machine or cash register as needed
• Availability to travel up to 10% of the time