Retail Management Lead - Store Ops & Team Coach

PHANTOM FIREWORKS SHOWROOMS LLC; North East (Erie County); On-site; USD 48,000 - 64,000; Full time

Job summary

Phantom Fireworks Showrooms LLC is seeking a high-energy Retail Manager to join our year-round team. You will support store operations, supervise staff, handle cash, and maintain inventory with a focus on safety and customer service.

No prior fireworks experience is required; comprehensive training is provided. This full-time role demands leadership, adaptability, and a willingness to travel for training and conferences.

Qualifications

• Previous retail or supervisory experience preferred.
• Strong leadership, organizational, and multitasking skills.
• Experience with cash handling and basic financial reporting.
• Proficiency with POS and inventory systems.
• Strong communication and customer service skills.
• Ability to identify and resolve issues proactively.
• Ability to stand for extended periods and work flexible hours.
• Willingness to travel for training and conferences.

Responsibilities

• Support the Showroom Manager in all aspects of store operations.
• Maintain a safe, clean, and fully stocked store environment.
• Hire, train, schedule, and supervise employees.
• Oversee inventory management, including cycle counts and discrepancy resolution.
• Manage cash handling, daily balancing, deposits, and financial reporting.
• Complete weekly reconciliations (banking, payroll, expenses, petty cash).
• Maintain proficiency in POS, inventory, and ordering systems.
• Oversee store security, including equipment checks and monitoring potential risks.
• Assist with local advertising, signage, and community engagement efforts.
• Conduct performance evaluations and provide ongoing coaching.

Skills

Leadership

Organization

Multitasking

Cash handling

POS systems

Inventory systems

Communication

Customer service

Problem solving

Travel willingness

Job description

Phantom Fireworks Showrooms LLC is seeking a high-energy Retail Manager to join our year-round team. You will support store operations, supervise staff, handle cash, and maintain inventory with a focus on safety and customer service.

No prior fireworks experience is required; comprehensive training is provided. This full-time role demands leadership, adaptability, and a willingness to travel for training and conferences.