Retail Management Lead - Training & Growth

Paycom; North East (Erie County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Comprehensive training

Job summary

Phantom Fireworks is seeking a high-energy, customer-focused Retail Manager to join our team. This full-time, year-round position supports the Showroom Manager in store operations, training staff, managing inventory, cash handling, and daily reporting.

No prior fireworks experience is required—comprehensive training is provided. The role requires flexibility, ability to travel for training and conferences, and a commitment to safety and exceptional customer service.

Qualifications

• Previous retail or supervisory experience preferred.
• Strong leadership and multitasking abilities.
• Excellent communication and customer service skills.
• Ability to manage cash handling and basic reporting.
• Experience with POS and inventory systems is a plus.

Responsibilities

• Support the Showroom Manager in all store operations.
• Maintain a safe, clean, and fully stocked store environment.
• Hire, train, schedule, and supervise employees.
• Ensure compliance with company policies and report issues.
• Oversee inventory management, including cycle counts.
• Manage cash handling, daily balancing, deposits, and reporting.
• Maintain proficiency in POS, inventory, and ordering systems.
• Oversee store security and monitor potential risks.
• Assist with local advertising and community engagement.
• Attend required trainings and conferences (travel required).
• Perform other related duties as assigned.

Skills

Retail supervision

Leadership

Customer service

Cash handling

Inventory management

Training

Travel flexibility

Job description

Phantom Fireworks is seeking a high-energy, customer-focused Retail Manager to join our team. This full-time, year-round position supports the Showroom Manager in store operations, training staff, managing inventory, cash handling, and daily reporting.

No prior fireworks experience is required—comprehensive training is provided. The role requires flexibility, ability to travel for training and conferences, and a commitment to safety and exceptional customer service.