Retail Loss Prevention Specialist II: Protect & Deter

The TJX Companies, Inc.; Pleasant Hill (CA); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision benefits

Job summary

The TJX Companies, Inc. in Pleasant Hill, CA is hiring a Loss Prevention-oriented team member for Marshalls.

The role focuses on acting as a visual deterrent to prevent loss, wearing a Body Worn Camera, and supporting store teams to ensure a safe, positive shopping experience for customers. You will stand at the front of the store or in a department, greet customers, and respond to inquiries while observing and reporting suspicious behavior.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss.
• Review and understand the Store Emergency Response Guide.
• Wear a complete company approved uniform including a Body Worn Camera.
• Greet customers appropriately and demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Skills

Verbal and written communication

Decision making

Initiative and independence

Time management

Stamina for standing

Retail or security experience (0-2 yrs

Job description

The TJX Companies, Inc. in Pleasant Hill, CA is hiring a Loss Prevention-oriented team member for Marshalls.

The role focuses on acting as a visual deterrent to prevent loss, wearing a Body Worn Camera, and supporting store teams to ensure a safe, positive shopping experience for customers. You will stand at the front of the store or in a department, greet customers, and respond to inquiries while observing and reporting suspicious behavior.