Loss Prevention & Customer Service Pro

TJX; Burlington (IA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Paid holidays

Job summary

Marshalls, part of TJX Companies, is hiring at our Burlington, IA location. The role supports a positive customer shopping experience and works with store teams and Loss Prevention to deter dishonesty.

You will engage customers, assist with checkout, and help shrink-reduction initiatives while upholding safety and confidentiality. Flexible schedule and strong teamwork are expected.

We offer competitive pay and benefits; TJX is a Fortune 100 company with a diverse, inclusive environment.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence.
• Observes accurate checkout procedures for customers and Associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

Skills

Excellent communication

Flexibility

Team player

Good judgment

Job description

Marshalls, part of TJX Companies, is hiring at our Burlington, IA location. The role supports a positive customer shopping experience and works with store teams and Loss Prevention to deter dishonesty.

You will engage customers, assist with checkout, and help shrink-reduction initiatives while upholding safety and confidentiality. Flexible schedule and strong teamwork are expected.

We offer competitive pay and benefits; TJX is a Fortune 100 company with a diverse, inclusive environment.