Loss Prevention & Customer Service Advocate

The TJX Companies, Inc.; Burlington (IA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Health insurance

401(k) plan

Paid holidays

Credit union

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring store associates in Burlington, IA. You will deliver friendly, efficient service, support store operations, and promote safety and loss prevention practices to protect customers and assets.

Join a diverse, fast-paced team where your communication skills, reliability, and flexibility help us maintain a welcoming shopping environment and achieve daily objectives across a busy retail floor and checkout area.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Deters theft through customer engagement and a professional presence.
• Observes accurate checkout procedures for customers and Associates.
• Coordinates shrink-related activities with Store Management and Loss Prevention.
• Supports and participates in store shrink reduction goals and programs.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Follows through on commitments; accomplishes goals with minimum supervision.

Skills

Communication

Adaptability

Team player

Flexible schedule

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is hiring store associates in Burlington, IA. You will deliver friendly, efficient service, support store operations, and promote safety and loss prevention practices to protect customers and assets.

Join a diverse, fast-paced team where your communication skills, reliability, and flexibility help us maintain a welcoming shopping environment and achieve daily objectives across a busy retail floor and checkout area.