Retail Loss Prevention & Customer Safety Lead

Ross Stores; Dededo Municipality (GU); On-site; USD 30,000 - 40,000; Full time

Job summary

Ross Stores is hiring a General Purpose Specialist in Dededo Municipality, Guam. This role is crucial for maintaining a safe and secure environment while providing excellent customer service. The Specialist will monitor entrances and exits, train associates on loss prevention, and represent the company brand professionally.

High school education or equivalent is required, with preferred experience in retail supervision and loss prevention. Candidates must have strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides excellent customer service by greeting customers.
• Monitors entrances and exits for suspicious behavior.
• Trains associates on shortage reduction initiatives.

Skills

Strong communication skills

Excellent customer service skills

Ability to build relationships

Conflict resolution

Ability to work in a fast-paced environment

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores is hiring a General Purpose Specialist in Dededo Municipality, Guam. This role is crucial for maintaining a safe and secure environment while providing excellent customer service. The Specialist will monitor entrances and exits, train associates on loss prevention, and represent the company brand professionally.

High school education or equivalent is required, with preferred experience in retail supervision and loss prevention. Candidates must have strong communication skills and the ability to work in a fast-paced environment.