Retail Licensed Optician - Frame & Lens Expert

Visionworks of America, Inc.; City of Troy (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks of America, Inc. is seeking a Full Time Optical Dispensing Specialist in Troy, NY. This role involves assisting customers with frame and lens selection, interpreting prescriptions, and dispensing eyewear while upholding privacy and safety standards.

You will work with customers to provide accurate product information, guide insurance benefit explanations, and ensure precise measurements and fittings. The position demands strong communication and teamwork in a retail environment.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge of explaining optical products and the analysis/interpretation of optical prescriptions, fitting and dispensing.
• Experience with customer-facing eyewear sales and service.

Responsibilities

• Assist customers with frame and lens selection and provide product information.
• Ensure compliance with social distancing and cleaning protocols.
• Provide accurate pricing and assist with insurance benefits for Third-Party plans.
• Utilize SERVE sales process to recommend lenses and frames based on needs.
• Communicate with Lab and Optometrist to ensure prescription accuracy.
• Sell, fit and dispense frames and accessories with precise measurements.
• Maintain a clean, organized dispensing area and ensure HIPAA compliance.

Skills

Frame selection

Prescription interpretation

Customer service

Health & safety

Education

High School Diploma or Equivalent

Job description

Visionworks of America, Inc. is seeking a Full Time Optical Dispensing Specialist in Troy, NY. This role involves assisting customers with frame and lens selection, interpreting prescriptions, and dispensing eyewear while upholding privacy and safety standards.

You will work with customers to provide accurate product information, guide insurance benefit explanations, and ensure precise measurements and fittings. The position demands strong communication and teamwork in a retail environment.