Licensed Optician: Frame & Lens Specialist

VisionWorks; City of Watervliet (NY); In loco; USD 34.000 - 51.000; Tempo pieno

Descrizione del lavoro

VisionWorks in Watervliet, NY is seeking an optical dispensing associate to assist customers with frame and lens choices, interpret prescriptions, and ensure accurate pricing and insurance information. The role requires state licensure in ophthalmic dispensing, strong communication, and meticulous service in a fast-paced retail setting, with emphasis on HIPAA compliance and high standards of customer care.

You will work onsite, maintain equipment, and collaborate with lab and optometrist teams

Competenze

• Must possess and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products, services, and interpret prescriptions.
• Strong communication and customer service skills.

Mansioni

• Assist customers with frame and lens selection.
• Ensure compliance with hygiene and safety protocols.
• Provide accurate product and insurance information.
• Use SERVE sales process to identify needs and recommend lenses.
• Communicate with Lab and Optometrist for prescription accuracy.
• Measure, fit, and dispense frames and accessories.
• Maintain clean dispensing area.
• Maintain license requirements.
• Adhere to HIPAA and privacy policies.
• Participate in training and equipment maintenance.
• Handle accurate customer pricing.

Conoscenze

Frame selection

Prescription interpretation

Customer service

HIPAA compliance

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

VisionWorks in Watervliet, NY is seeking an optical dispensing associate to assist customers with frame and lens choices, interpret prescriptions, and ensure accurate pricing and insurance information. The role requires state licensure in ophthalmic dispensing, strong communication, and meticulous service in a fast-paced retail setting, with emphasis on HIPAA compliance and high standards of customer care.

You will work onsite, maintain equipment, and collaborate with lab and optometrist teams