Licensed Optician: Frame & Lens Expert

VisionWorks; Town of Lansing (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks in Town of Lansing, NY is seeking an optical dispensing professional to assist customers with frame and lens selection, interpret prescriptions, and provide accurate product information. This role requires state licensure for ophthalmic dispensing and strong customer service skills.

The position offers full-time, hourly compensation and opportunities to work with third-party insurance plans, while adhering to HIPAA and store hygiene standards.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge of optical products, lens selections and prescription interpretation.
• Ability to interpret prescriptions and communicate with labs/optometrists.
• Excellent customer service and sales skills.
• HIPAA privacy awareness.

Responsibilities

• Assist customers with frame and lens selection while maintaining social distance.
• Ensure compliance with cleaning protocols and hygiene practices.
• Provide customers with accurate product information regarding frames, lens selections and services.
• Explain benefits and charges related to third-party insurance for frame and lens selections.
• Utilize SERVE sales process to identify customer needs and recommend lenses.
• Analyze and interpret prescriptions; coordinate with Lab and Optometrist for accuracy.
• Sell, fit and dispense frames and accessories with precise measurements and verification of orders.
• Maintain a clean, orderly dispensing area.
• Ensure pricing accuracy for retail customers.
• Maintain state license requirements.
• Mentor Apprentices where applicable.
• Adhere to HIPAA and privacy policies.
• Participate in training to meet departmental goals and company requirements.
• Maintain cleanliness of equipment and workstation daily.
• Perform additional responsibilities as assigned.

Skills

Frame selection

Lens knowledge

Insurance info

Customer service

Education

High School Diploma

Job description

Visionworks in Town of Lansing, NY is seeking an optical dispensing professional to assist customers with frame and lens selection, interpret prescriptions, and provide accurate product information. This role requires state licensure for ophthalmic dispensing and strong customer service skills.

The position offers full-time, hourly compensation and opportunities to work with third-party insurance plans, while adhering to HIPAA and store hygiene standards.