Retail Leadership Trainee: Store Ops & Customer Experience

Hibbett; Oxford (MS); On-site; USD 14,000 - 17,000; Full time

Job summary

Hibbett Retail, Inc. in Oxford, MS is seeking a Manager in Training to assist the Store Manager with daily operations and leadership tasks. You will gain knowledge across product areas, promote sales, and help deliver a positive customer experience that builds lasting loyalty.

In this role you will learn supervision duties, support merchandising, and uphold store policies while ensuring excellent service, accurate cash handling, and achievement of store goals.

Qualifications

• Experience in retail, preferably footwear/athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team leadership and ability to train staff.

Responsibilities

• Assist Store Manager in all store operations.
• Sell, restock, merchandise, order, and schedule.
• Manage store in the Store Manager's absence.
• Provide guidance to employees and customers.
• Ensure inventory, sales, and expenses support profitability.
• Deliver exceptional customer service.
• Promote services and merchandise.
• Uphold company policies and standards.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Merchandising

Footwear knowledge

Job description

Hibbett Retail, Inc. in Oxford, MS is seeking a Manager in Training to assist the Store Manager with daily operations and leadership tasks. You will gain knowledge across product areas, promote sales, and help deliver a positive customer experience that builds lasting loyalty.

In this role you will learn supervision duties, support merchandising, and uphold store policies while ensuring excellent service, accurate cash handling, and achievement of store goals.