Retail Store Manager in Training: Ops & Service

R301US Hibbett Retail, Inc.; Columbus (MS); On-site; USD 21,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. in Columbus, Mississippi, is seeking a Manager in Training to assist the Store Manager with daily operations and administrative duties.

The role requires knowledge of product areas, promotion execution, and exceptional customer service to build long-term loyalty. The candidate will assume supervisory duties in the Store Manager's absence and help drive store goals, profitability, and adherence to company policies.

Qualifications

• Retail experience in footwear/apparel (preferred).
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Assist in managing a team and meet store goals/profits.
• Self-starter with initiative.
• Strong attention to detail; multitask efficiently.
• Team-player with outstanding customer service.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Help establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Take responsibility for the entire store in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers in all departments when needed.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high-quality customer service per manuals and policies.
• Perform general administrative duties and learn Store Manager's responsibilities.
• Deliver extraordinary customer service during peak periods and assist customers entering the store.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all company policies and procedures as listed in manuals and memos.
• Protect assets and financial information by ensuring internal controls and reporting potential fraud.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Columbus, Mississippi, is seeking a Manager in Training to assist the Store Manager with daily operations and administrative duties.

The role requires knowledge of product areas, promotion execution, and exceptional customer service to build long-term loyalty. The candidate will assume supervisory duties in the Store Manager's absence and help drive store goals, profitability, and adherence to company policies.