Retail Leadership & Growth Coach

A&F Stores, Inc.; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales and deliver exceptional customer service while leading daily store operations.

In this role you will manage openings and closings, supervise the floor and stockroom, schedule staff, train non-management teammates, and maintain brand standards across merchandising and customer experience.

A background in retail, strong communication, and a commitment to our values will help you thrive in a fast-paced environment.

Qualifications

• Bachelor's degree or supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Excellent communication and interpersonal skills.
• Ability to lead, coach and develop staff.
• Experience in retail operations and visual merchandising.
• Familiarity with payroll and scheduling is a plus.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Team building

Coaching others

Leadership

Multi-tasking

Education

Bachelor’s degree or supervisory experience in customer-facing role

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales and deliver exceptional customer service while leading daily store operations.

In this role you will manage openings and closings, supervise the floor and stockroom, schedule staff, train non-management teammates, and maintain brand standards across merchandising and customer experience.

A background in retail, strong communication, and a commitment to our values will help you thrive in a fast-paced environment.