Retail Leadership: Assistant Store Manager & Growth Driver

Miniso; Joliet (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

Miniso in Joliet, IL seeks an Assistant Store Manager to support the Store Manager in daily operations, coaching a dynamic team, and driving store performance. You will promote customer service excellence, maintain visual standards, and implement strategies to achieve sales goals.

You will lead shifts, ensure compliance with Miniso guidelines, manage inventory, and mentor trainees while contributing to growth and loyalty through the membership program.

Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in retail management or supervisory roles.
• Strong leadership and customer service skills.

Responsibilities

• Support Store Manager and lead a team of Shift Leads and Sales Associates.
• Deliver exceptional customer service and maintain merchandising standards.
• Coach, train, and motivate staff to meet sales targets and KPIs.
• Oversee inventory, scheduling, and adherence to policies and procedures.
• Promote loyalty programs and drive sign-ups to strengthen customer retention.

Skills

Leadership

Retail management

Customer service

Training

Communication

Staff scheduling

Loss prevention

Education

High school diploma or equivalent

Associate degree or higher (preferred)

Job description

Miniso in Joliet, IL seeks an Assistant Store Manager to support the Store Manager in daily operations, coaching a dynamic team, and driving store performance. You will promote customer service excellence, maintain visual standards, and implement strategies to achieve sales goals.

You will lead shifts, ensure compliance with Miniso guidelines, manage inventory, and mentor trainees while contributing to growth and loyalty through the membership program.