Retail Lead - Thrift Store & Community Impact

The Salvation Army ARC San Francisco; San Rafael (CA); On-site; USD 28,000 - 32,000; Part time

Job summary

The Salvation Army ARC San Francisco in San Rafael, CA is seeking a part-time Sales Lead for the SF San Rafael Store. You will supervise frontline staff, manage POS operations and donations, and help meet sales goals while ensuring great customer service.

The ideal candidate has at least one year of retail experience with supervisory exposure, strong communication, and a commitment to the mission. This role is in-store, with opportunities to mentor program participants and uphold ARC standards.

Qualifications

• High School Diploma or equivalent.
• Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

• Takes an active role with Store Manager in daily store operations including opening/closing, POS, inventory and donations.
• Assumes responsibility for day-to-day operations in absence of Store/Assistant Manager and discusses concerns with District Sales Manager.
• Monitor and analyze KPIs to drive store sales and profitability as budgeted.
• Schedule employees to ensure proper coverage; lead team meetings and provide coaching and development.
• Ensure high levels of customer and donor satisfaction and maintain community relations.
• Support Back Room Processing and supervise Beneficiaries when Work Therapy is in place.

Skills

Retail experience

Supervisory experience

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

The Salvation Army ARC San Francisco in San Rafael, CA is seeking a part-time Sales Lead for the SF San Rafael Store. You will supervise frontline staff, manage POS operations and donations, and help meet sales goals while ensuring great customer service.

The ideal candidate has at least one year of retail experience with supervisory exposure, strong communication, and a commitment to the mission. This role is in-store, with opportunities to mentor program participants and uphold ARC standards.