Retail Lead Supervisor - Customer Experience & Team Growth

Tapestry Inc; Oxon Hill (MD); On-site; USD 48,711,936 - 79,515,072; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach seeks a Lead Supervisor I at National Harbor (Oxon Hill, MD) to lead on the sales floor, drive sales targets, and uphold Coach values for a premier customer experience. The role includes coaching teams, implementing initiatives, and supporting store operations to ensure a seamless customer journey.

The position requires 1+ year of lead-level retail experience, physical ability to lift up to 50 lbs, and a focus on data-driven improvements, teamwork, and service excellence.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and up to 50 pounds.

Responsibilities

• Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Lead implementation of Company initiatives and support full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.

Skills

Retail leadership

Team supervision

Customer experience

Job description

Coach seeks a Lead Supervisor I at National Harbor (Oxon Hill, MD) to lead on the sales floor, drive sales targets, and uphold Coach values for a premier customer experience. The role includes coaching teams, implementing initiatives, and supporting store operations to ensure a seamless customer journey.

The position requires 1+ year of lead-level retail experience, physical ability to lift up to 50 lbs, and a focus on data-driven improvements, teamwork, and service excellence.