Retail Lead Supervisor: Build Teams & Customer Experience

Tapestry Inc; The Woodlands (TX); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Lead Supervisor at The Woodlands location to drive sales and deliver an exceptional customer experience. You will lead a team, implement company initiatives, and ensure smooth store operations in alignment with Coach standards.

The role emphasizes leadership, data-driven improvement, and a customer-centric culture, with a focus on developing team performance and ensuring policy compliance.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to bend, reach, stretch, and lift up to 50 pounds as needed.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and supports full operation of the business.
• Monitors and analyzes sales data, identifies trends, and recommends actions to enhance store performance.
• Provides feedback and guidance to improve team performance and ensures compliance with store policies and procedures.
• Champions a customer-centric culture and mentors the team on clienteling strategies.

Skills

Retail leadership

Team leadership

Customer service

Communication

Job description

Coach is seeking a Lead Supervisor at The Woodlands location to drive sales and deliver an exceptional customer experience. You will lead a team, implement company initiatives, and ensure smooth store operations in alignment with Coach standards.

The role emphasizes leadership, data-driven improvement, and a customer-centric culture, with a focus on developing team performance and ensuring policy compliance.