Retail Lead - Part-Time Store Leader & Customer Champion

The Salvation Army USA Western Territory; Covina (CA); On-site; USD 22,000 - 31,000; Part time

Job summary

The Salvation Army USA Western Territory in Covina is seeking a part-time Sales Lead to join the Glendale store team. You will help run daily store operations, monitor performance, and coach staff to deliver excellent customer service while supporting the Adult Rehabilitation Program.

The role requires a High School diploma or GED, at least one year of retail experience (supervisory experience is a plus), and the ability to pass a background check.

Qualifications

• High School Diploma or equivalent.
• Minimum of one year retail experience; supervisory experience preferred.
• Must pass background check (Criminal History and Sex Offender Registry).
• Ability to communicate effectively with management, staff, customers and donors.

Responsibilities

• Assist Store Manager in daily store operations including opening/closing, POS, inventory, and donations.
• Cover shifts in the absence of managers; coordinate staff meetings and attendance.
• Monitor KPIs to drive store sales and profitability within budget and goals.
• Schedule employees to ensure proper coverage and supervise paperwork per guidelines.
• Maintain high customer and donor satisfaction and build positive community relations.
• Support back room processing and warehouse tasks to meet daily goals.
• Ensure security of currency, inventory, and store property; manage banking and deposits.

Skills

Retail experience

Supervisory experience

Communication

Education

High School Diploma or GED

Job description

The Salvation Army USA Western Territory in Covina is seeking a part-time Sales Lead to join the Glendale store team. You will help run daily store operations, monitor performance, and coach staff to deliver excellent customer service while supporting the Adult Rehabilitation Program.

The role requires a High School diploma or GED, at least one year of retail experience (supervisory experience is a plus), and the ability to pass a background check.