Retail Lead: Outlet & Recycling Operations

Goodwill Industries of Northwest NC; Asheville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. seeks a Retail Lead Outlet/Recycle Associate to provide store leadership in the absence of the Store Manager, ensuring friendly customer service and strong teamwork in a fast-paced environment.

Qualified candidates will have a High School Diploma or equivalent, 2+ years retail experience, and prefer prior lead or supervisory roles. Availability for most store hours, including evenings and weekends, is expected.

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience preferred.
• At least two years retail experience, preferably in a lead role.

Responsibilities

• Reconciling cash with daily sales reports and securing facility for night.
• Preparing and maintaining records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Rolling tables into and out of the Outlet store.
• Pulling items from sales floor, placing in carts/totes and moving to recycling area.
• Ensuring store is well‑organized and well‑stocked. (May occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Inspecting bins in and out of the Outlet Store to ensure items are properly sorted.
• Loading cardboard and textiles into baling machines.
• Tightening bale wires.
• Operating dump machine.
• Filling out light paperwork and maintaining weight/item logs.

Skills

Cash handling

Customer service

Leadership

Retail operations

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina, Inc. seeks a Retail Lead Outlet/Recycle Associate to provide store leadership in the absence of the Store Manager, ensuring friendly customer service and strong teamwork in a fast-paced environment.

Qualified candidates will have a High School Diploma or equivalent, 2+ years retail experience, and prefer prior lead or supervisory roles. Availability for most store hours, including evenings and weekends, is expected.