Lead Outlet/ Recycle Associate

Goodwill Industries of Northwest NC; Asheville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. seeks a Retail Lead Outlet/Recycle Associate to provide store leadership in the absence of the Store Manager, ensuring friendly customer service and strong teamwork in a fast-paced environment.

Qualified candidates will have a High School Diploma or equivalent, 2+ years retail experience, and prefer prior lead or supervisory roles. Availability for most store hours, including evenings and weekends, is expected.

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience preferred.
• At least two years retail experience, preferably in a lead role.

Responsibilities

• Reconciling cash with daily sales reports and securing facility for night.
• Preparing and maintaining records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Rolling tables into and out of the Outlet store.
• Pulling items from sales floor, placing in carts/totes and moving to recycling area.
• Ensuring store is well‑organized and well‑stocked. (May occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Inspecting bins in and out of the Outlet Store to ensure items are properly sorted.
• Loading cardboard and textiles into baling machines.
• Tightening bale wires.
• Operating dump machine.
• Filling out light paperwork and maintaining weight/item logs.

Skills

Cash handling

Customer service

Leadership

Retail operations

Education

High School Diploma or equivalent

Job description

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Go to:

JOB DESCRIPTION:

Our Retail Lead Outlet/ Recycle Associates provide store leadership in absence of Store Manager/ Assistant Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast‑paced environment. They go the extra step in making customers feel at home in the store. We seek individuals who make work a priority and who enjoy meeting high expectations in a fast‑paced environment.

Retail Lead Outlet/ Recycle Associates will be responsible for the following duties (some of which are required only in the absence of other management team):

• Reconciling cash with daily sales reports and securing facility for night.


• Preparing and maintaining records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.


• Cash register/customer service.


• Rolling tables into and out of the Outlet store.


• Pulling items from sales floor, placing in carts/totes and moving to recycling area.


• Ensuring store is well‑organized and well‑stocked. (May occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)


• Inspecting bins in and out of the Outlet Store to ensure items are properly sorted.


• Loading cardboard and textiles into baling machines.


• Tightening bale wires.


• Operating dump machine.


• Filling out light paperwork and maintaining weight/item logs.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Prefer lead or supervisory experience and at least two (2) years retail experience, preferably in a lead role.

HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Most stores are open Monday through Saturday 10 AM to 8 PM, opening at 11 AM on Sunday.

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