Retail Lead: Guest Experience & Store Ops

Aramark Correctional Services; Cedar Park (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Aramark is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, and ensure daily targets are met. The role emphasizes exceptional guest service and proactive task delegation in a dynamic store environment.

The position requires coordinating with Sales Associates and General Utility Workers, leading pre-shift briefings, and handling cash as part of nightly close out. A strong focus on professionalism and customer engagement is key.

Qualifications

• Previous retail experience preferred.
• Mathematical skills to facilitate sales reports and audits.
• Must be fluent in the native language, both spoken and written.

Responsibilities

• Perform all Sales Associate and General Utility Worker duties.
• Hold pre-shift meetings to outline day tasks and information for the team.
• Act as a concierge resource for guests and greet guests on entry.
• Train team members to deliver customer-focused service.
• Balance cash and daily sales; lead nightly close out.
• Maintain store cleanliness and a pleasant atmosphere.

Skills

Retail experience

Customer service

MS Office

Tools

POS systems

Excel

Job description

Aramark is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, and ensure daily targets are met. The role emphasizes exceptional guest service and proactive task delegation in a dynamic store environment.

The position requires coordinating with Sales Associates and General Utility Workers, leading pre-shift briefings, and handling cash as part of nightly close out. A strong focus on professionalism and customer engagement is key.