Retail Lead & Guest Experience Champion

Aramark Correctional Services; Scranton (Lackawanna County); On-site; USD 32,000 - 48,000; Full time

Job summary

Aramark Correctional Services is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, assign daily tasks, and ensure exceptional guest service in a correctional facility setting. The role emphasizes leading by example and maintaining a professional atmosphere in management's absence.

You will oversee cash handling, inventory, scheduling, and training, while supporting and guiding Sales Associates and General Utility Workers to deliver accurate daily reports and safe,

Qualifications

• Previous retail experience preferred.
• Mathematical skills are required to facilitate sales reports and audits.
• Must be of legal age to work with alcohol.
• Must provide proof of having earned a responsible alcohol training and certification program where applicable.
• Must be flexible, willing to work a rotational schedule with weekends and holidays
• Must be fluent in the native language, both spoken and written.
• Must be computer literate in MS Office programs.
• Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, POS system.

Responsibilities

• Perform all Sales Associate and General Utility Worker duties
• Hold pre-shift meetings to ensure that the team is aware of the day's tasks
• Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
• Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various POS and Property Management System software programs
• Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers
• May assist with hiring General Utility Workers and Sales Associates

Skills

Mathematical skills

MS Office proficiency

Alcohol training certification

Tools

POS System

Photocopier

Job description

Aramark Correctional Services is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, assign daily tasks, and ensure exceptional guest service in a correctional facility setting. The role emphasizes leading by example and maintaining a professional atmosphere in management's absence.

You will oversee cash handling, inventory, scheduling, and training, while supporting and guiding Sales Associates and General Utility Workers to deliver accurate daily reports and safe,