Retail Lead & Customer Champion - Elevate Team & Experience

Nike Inc

Miami, Northern (FL, KY)

Hybrid

USD 36,000 - 48,000

Full time

2 days ago
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Benefits offered by this job

Employee Discounts
Paid Time Off
401(k) Plan
Employee Assistance Program
Health Savings Accounts
Flexible Spending Accounts
Employee Stock Purchase Plan
Tuition Reimbursement

Job summary

Nike Store Brickell in Miami is seeking a Retail Supervisor to lead a high-volume team and deliver outstanding customer experiences every day. This full-time role covers 34-40 hours weekly, including nights and weekends, with responsibilities that include guiding daily operations, training teammates, and upholding Nike's service standards.

Benefits include employee discounts, 401(k), PTO and holiday pay, health savings accounts, ESPP access, tuition reimbursement, and programs to support

Qualifications

  • Minimum age 18.
  • At least 1 year of retail or consumer service experience.
  • Able to work nights, weekends and holidays.
  • Willingness to learn about Nike products and technologies.
  • Physical ability to stand for extended periods.

Responsibilities

  • Lead by example and deliver service aligned with Nike's standards.
  • Ensure customers feel welcome and understood throughout their journey.
  • Operate cash register, stock, shipping/receiving, and build visual displays.
  • Collaborate with team to achieve store goals and participate in events.

Skills

Customer service
Retail experience
Communication skills
Teamwork

Job description

Nike Store Brickell in Miami is seeking a Retail Supervisor to lead a high-volume team and deliver outstanding customer experiences every day. This full-time role covers 34-40 hours weekly, including nights and weekends, with responsibilities that include guiding daily operations, training teammates, and upholding Nike's service standards.

Benefits include employee discounts, 401(k), PTO and holiday pay, health savings accounts, ESPP access, tuition reimbursement, and programs to support

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