Retail Lead & Customer Champion - Elevate Team & Experience

Nike Inc; Miami, Northern (FL, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

401(k) Plan

Employee Assistance Program

Health Savings Accounts

Flexible Spending Accounts

Employee Stock Purchase Plan

Tuition Reimbursement

Job summary

Nike Store Brickell in Miami is seeking a Retail Supervisor to lead a high-volume team and deliver outstanding customer experiences every day. This full-time role covers 34-40 hours weekly, including nights and weekends, with responsibilities that include guiding daily operations, training teammates, and upholding Nike's service standards.

Benefits include employee discounts, 401(k), PTO and holiday pay, health savings accounts, ESPP access, tuition reimbursement, and programs to support

Qualifications

• Minimum age 18.
• At least 1 year of retail or consumer service experience.
• Able to work nights, weekends and holidays.
• Willingness to learn about Nike products and technologies.
• Physical ability to stand for extended periods.

Responsibilities

• Lead by example and deliver service aligned with Nike's standards.
• Ensure customers feel welcome and understood throughout their journey.
• Operate cash register, stock, shipping/receiving, and build visual displays.
• Collaborate with team to achieve store goals and participate in events.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Job description

Nike Store Brickell in Miami is seeking a Retail Supervisor to lead a high-volume team and deliver outstanding customer experiences every day. This full-time role covers 34-40 hours weekly, including nights and weekends, with responsibilities that include guiding daily operations, training teammates, and upholding Nike's service standards.

Benefits include employee discounts, 401(k), PTO and holiday pay, health savings accounts, ESPP access, tuition reimbursement, and programs to support