Retail Lead: Connect, Coach & Elevate Sales

J.Crew Group; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Merchandise discounts

Confidential help with personal and工作关

Job summary

J.Crew Group is seeking an Assistant Manager to support a profitable business by building customer loyalty, brand love, and community engagement. You will provide in-the-moment coaching so each team member performs at their best and partner with leadership to adjust strategies as needed.

In this role you will lead with a strong fashion sense, drive sales on the floor, and step in for other managers when required, while upholding our standards and values across the store team.

Qualifications

• Love our brand, customers and teams.
• Great fashion aesthetic and industry awareness.
• Track record of setting and achieving goals.
• Energized by change and able to rally the team.
• Smart decision-making through listening, data and insight.
• Must have a high school diploma or equivalent.
• 2+ years in similar retail scope.

Responsibilities

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Own the selling floor and ensure that the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Act in a manner that aligns with our values.

Skills

Brand love

Fashion aesthetic

Goal setting

Adaptability

Effective communication

Multitasking

Education

High school diploma or equivalent

Job description

J.Crew Group is seeking an Assistant Manager to support a profitable business by building customer loyalty, brand love, and community engagement. You will provide in-the-moment coaching so each team member performs at their best and partner with leadership to adjust strategies as needed.

In this role you will lead with a strong fashion sense, drive sales on the floor, and step in for other managers when required, while upholding our standards and values across the store team.