Retail Key Holder: Lead Store & Customer Experience

Bath & Body Works; Beavercreek (OH); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Job summary

Bath & Body Works in Beavercreek, OH is seeking a Key Holder to help drive sales and store standards. You will support delivering the daily sales plan, lead operations on the floor, and act as manager on duty when scheduled to address customer experience and store needs.

Responsibilities include coaching team members, sharing product knowledge, opening/closing routines, processing deposits, and ensuring safety and visual presentation.

Qualifications

• Leadership abilities and customer-service focus.
• Experience driving sales and executing store operations.
• Strong communication and coaching skills.

Responsibilities

• Act as manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead in-store customer experiences through selling behaviors and product knowledge.
• Display knowledge of product, policies, and store strategies.
• Open and close routines including deposits and shipment handling.

Skills

Leadership

Customer service

Sales experience

Communication

Education

High school diploma, GED or relevant work experience

Job description

Bath & Body Works in Beavercreek, OH is seeking a Key Holder to help drive sales and store standards. You will support delivering the daily sales plan, lead operations on the floor, and act as manager on duty when scheduled to address customer experience and store needs.

Responsibilities include coaching team members, sharing product knowledge, opening/closing routines, processing deposits, and ensuring safety and visual presentation.