Key Holder: Retail Leader | DailyPay & 40% Discount

Bath & Body Works; New York (NY); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

40% merchandise discount

DailyPay (on-demand wages)

Medical, dental and vision benefits

Tuition assistance

Scholarships

Employee assistance program (EAP)

Paid time off and parental leave

Life and AD&D coverage

Zusammenfassung

Bath & Body Works is seeking a Key Holder to support delivering the store's sales plan through effective execution of store and operational tasks. Our store leaders are customer-savvy, brand ambassadors, and connect with customers to create feel-good moments.

This role requires leading the team, coaching, and maintaining product knowledge and presentation. Availability for evenings, weekends, and holidays is expected to ensure exceptional customer experiences.

Qualifikationen

• High school diploma or GED; relevant work experience accepted.
• Strong customer service and communication skills.
• Ability to work peak times, including evenings, weekends, and holidays.
• Leadership and coaching capabilities.
• Able to perform physical store tasks.

Aufgaben

• Perform leadership tasks as delegated by Store Manager, including acting as Manager on Duty.
• Provide feedback and recommendations to managers.
• Lead in-store customer experiences with product knowledge.
• Display knowledge of product, policies, and store strategies.
• Set daily direction for the team when shifts begin.
• Open and close routines including bank deposits, shipments, and disseminating directives.
• Create connections with customers through needs discovery and recommendations.
• Assist with floorset, window changes, visual presentation, and marketing placement.
• Maintain safety, cleanliness, and engagement in the store.
• Lift up to 50 pounds and perform physical tasks as needed.

Kenntnisse

Customer focus

Communication skills

Leadership

Coaching

De-escalation

Retail operations

Ausbildung

High school diploma or GED

Jobbeschreibung

Bath & Body Works is seeking a Key Holder to support delivering the store's sales plan through effective execution of store and operational tasks. Our store leaders are customer-savvy, brand ambassadors, and connect with customers to create feel-good moments.

This role requires leading the team, coaching, and maintaining product knowledge and presentation. Availability for evenings, weekends, and holidays is expected to ensure exceptional customer experiences.