Retail Key Holder: Lead Customer Experience & Store Ops

Skechers U.S.A., Inc.; Saint George (UT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous discounts on Skechers gear (F

Flexible schedules to support work–lif

On-the-job training to strengthen team

Career advancement opportunities witha

Additional Benefits & Perks reviewed

Job summary

Skechers U.S.A., Inc. is hiring for a Retail Leadership/Customer Service role in Utah. You will lead daily store operations, mentor staff, manage customer interactions, and drive sales while maintaining clean, organized store standards.

This position requires flexibility for evenings, weekends, and holidays, with training and advancement opportunities within a global brand. Starting pay is $16.94 per hour, with a range of $16.94–$17.97.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Job description

Skechers U.S.A., Inc. is hiring for a Retail Leadership/Customer Service role in Utah. You will lead daily store operations, mentor staff, manage customer interactions, and drive sales while maintaining clean, organized store standards.

This position requires flexibility for evenings, weekends, and holidays, with training and advancement opportunities within a global brand. Starting pay is $16.94 per hour, with a range of $16.94–$17.97.