Retail Team Lead - Customer Experience & Growth

Skechers U.S.A., Inc.; Gretna (NE); On-site; USD 22,000 - 23,000; Full time

Job summary

Skechers U.S.A., Inc. is seeking a Retail Supervisor to elevate the customer experience and drive store performance. Responsibilities include leading daily operations, mentoring staff, and ensuring merchandise presentation aligns with brand standards.

The role offers on-the-job training for leadership, flexible schedules, and opportunities for career advancement within a global brand. Starting pay is $16.39 per hour with a range of $16.39–$17.39, plus benefits and discounts.

Qualifications

• Strong customer service mindset with ability to handle diverse customers.
• Proven ability to lead teams and delegate tasks effectively.
• Sales-focused mindset to drive revenue and meet targets.
• Excellent written and verbal communication across all levels of the store.

Responsibilities

• Deliver expert advice on Skechers products to ensure the perfect fit and exceptional experience.
• Supervise daily store operations, opening/closing procedures, and security compliance.
• Mentor team members to grow in customer service, sales and daily operations.
• Contribute to achieving store and individual sales targets using effective selling techniques.
• Manage merchandising, restock products, and maintain a clean, welcoming environment.
• Oversee stock and inventory with store management to address needs.
• Identify and resolve in-store issues to ensure smooth shopping.

Skills

Customer service

Team leadership

Sales skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Skechers U.S.A., Inc. is seeking a Retail Supervisor to elevate the customer experience and drive store performance. Responsibilities include leading daily operations, mentoring staff, and ensuring merchandise presentation aligns with brand standards.

The role offers on-the-job training for leadership, flexible schedules, and opportunities for career advancement within a global brand. Starting pay is $16.39 per hour with a range of $16.39–$17.39, plus benefits and discounts.