Retail Key Holder: Lead Customer Experience & Store Ops

SKECHERS USA, Inc.; Omaha (NE); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Job summary

SKECHERS USA, Inc. in Omaha, NE is seeking a part-time Retail Key Holder to deliver outstanding customer service, supervise daily store operations, and maintain a clean, organized environment.

You will engage with customers to help them find the perfect fit and support store leadership. This role offers on-the-job training, opportunities for advancement within a global brand, flexible schedules, employee discounts on Skechers products, and a pathway to a Retail Leadership track.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication

Leadership

Education

High school diploma or equivalent

Job description

SKECHERS USA, Inc. in Omaha, NE is seeking a part-time Retail Key Holder to deliver outstanding customer service, supervise daily store operations, and maintain a clean, organized environment.

You will engage with customers to help them find the perfect fit and support store leadership. This role offers on-the-job training, opportunities for advancement within a global brand, flexible schedules, employee discounts on Skechers products, and a pathway to a Retail Leadership track.