Retail Key Holder & Fashion Customer Service Lead

EVERYTHING BUT WATER; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Job summary

Everything But Water seeks a Key Holder to partner with Store Management in creating a customer-centric environment and upholding brand standards. You will support shifts, supervise associates when needed, and drive selling with confident customer interactions.

Qualified candidates have retail experience and at least one year in supervision, with strong communication skills and the ability to work nights, weekends, and holidays. Benefits include 401(k) participation and employee discounts.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Retail sales

Supervisory

Customer service

English fluency

Job description

Everything But Water seeks a Key Holder to partner with Store Management in creating a customer-centric environment and upholding brand standards. You will support shifts, supervise associates when needed, and drive selling with confident customer interactions.

Qualified candidates have retail experience and at least one year in supervision, with strong communication skills and the ability to work nights, weekends, and holidays. Benefits include 401(k) participation and employee discounts.