Retail Key Holder: Lead Customer Experience

Orlando Bathing Suit, LLC; Nichols Hills (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Job summary

Everything But Water is seeking a Key Holder at Classen Curve to partner with Store Management in delivering exceptional customer service and upholding brand standards. You will support shift coverage, supervise Sales Associates when needed, and help maintain clean, organized displays that reflect our fashion-forward image.

You will model the selling approach, understand sales goals, and work to meet daily targets while ensuring a welcoming shopping environment for all customers.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include standing for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Retail sales

Supervisory experience

Customer engagement

Interpersonal skills

Communication skills

Job description

Everything But Water is seeking a Key Holder at Classen Curve to partner with Store Management in delivering exceptional customer service and upholding brand standards. You will support shift coverage, supervise Sales Associates when needed, and help maintain clean, organized displays that reflect our fashion-forward image.

You will model the selling approach, understand sales goals, and work to meet daily targets while ensuring a welcoming shopping environment for all customers.