Retail Key Carrier & Team Lead — Flexible Nights/Weekends

The TJX Companies, Inc.; Wesley Chapel (FL); Vor Ort; USD 23.000 - 24.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) Associate contributions

Health insurance

Employee assistance program (EAP)

Paid holidays

Zusammenfassung

Homesense at The TJX Companies, Inc. is seeking a Key Carrier to support store leadership and maintain daily operations.

The role blends Coordinator responsibilities with occasional leadership tasks, requiring open availability including nights and weekends, and a strong focus on customer service. You will model exceptional service, coach associates, and ensure procedures, scheduling, and safety standards are followed to uphold a positive shopping experience.

Qualifikationen

• 1 year retail, 6 months leadership experience
• Proven problem solving skills
• Superior communication and organizational skills with attention to detail

Aufgaben

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates

Kenntnisse

Leadership experience

Customer service

Coaching

Team player

Jobbeschreibung

Homesense at The TJX Companies, Inc. is seeking a Key Carrier to support store leadership and maintain daily operations.

The role blends Coordinator responsibilities with occasional leadership tasks, requiring open availability including nights and weekends, and a strong focus on customer service. You will model exceptional service, coach associates, and ensure procedures, scheduling, and safety standards are followed to uphold a positive shopping experience.