Retail IT Systems Specialist: Install, Support & Optimize

Onvo, Inc.; Scranton (Lackawanna County); On-site; USD 52,000 - 76,000; Full time

Job summary

Onvo, Inc. is seeking a Technology Specialist to install, upgrade, and maintain computer hardware and peripherals, and to coordinate with vendors for efficient service across multiple locations.

You will support POS systems, network connectivity, security, and software updates while maintaining documentation and licenses. Some travel to retail sites is required to ensure industry standards and reliable operations.

Qualifications

• Experience with multi-location IT support.
• Ability to travel to locations as required.
• Knowledge of Microsoft Windows and Office 365.
• Familiarity with Cisco Meraki routers.

Responsibilities

• Install, upgrade, and maintain hardware and peripherals across locations.
• Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness.
• Provide technical support across departments for POS, security systems, and internet connectivity.
• Document systems, processes and procedures; maintain inventories and licenses.

Skills

Hardware troubleshooting

Customer service

Networking basics

Job description

Onvo, Inc. is seeking a Technology Specialist to install, upgrade, and maintain computer hardware and peripherals, and to coordinate with vendors for efficient service across multiple locations.

You will support POS systems, network connectivity, security, and software updates while maintaining documentation and licenses. Some travel to retail sites is required to ensure industry standards and reliable operations.