Retail IT Intern — Hands-on Tech & Asset Support

Rally House; United States; On-site; USD 25,000 - 30,000; Part time

Job summary

Rally House is seeking an IT Intern to support employees and help the IT team manage technology resources. You will troubleshoot hardware and software, set up devices, respond to service desk requests, and assist with asset management across HQ and retail locations.

This part-time internship offers hands-on experience in IT support, asset management, and operations within a growing retail company. The role requires readiness to work in Lenexa, KS, and participate in store pre-opening activities.

Qualifications

• Currently enrolled in college/university or recent graduate pursuing IT/CS degree.
• Desire to build a long-term IT career with Rally House.
• Willing to work part-time in a Rally House store before internship starts.

Responsibilities

• Assist with network and hardware setup for store openings, relocations, and remodels.
• Troubleshoot hardware and software issues and provide solutions.
• Set up and configure computers, printers, and devices for staff.
• Respond to service desk tickets and document procedures.
• Support user account management tasks like password resets and access permissions.
• Manage IT inventory and distribute assets to team members.
• Maintain accurate records of IT assets at HQ and stores.
• Develop device taxonomy, naming standards, and SOPs for consistency.
• Create and maintain technical setup guides, troubleshooting steps, and FAQs.

Skills

Adaptability

Hardware basics

Operating systems

Software fundamentals

Organization

Communication

Analytical thinking

Education

Information Technology/CS degree (enrolled)

Tools

Helpdesk tools

Job description

Rally House is seeking an IT Intern to support employees and help the IT team manage technology resources. You will troubleshoot hardware and software, set up devices, respond to service desk requests, and assist with asset management across HQ and retail locations.

This part-time internship offers hands-on experience in IT support, asset management, and operations within a growing retail company. The role requires readiness to work in Lenexa, KS, and participate in store pre-opening activities.