Retail IT Field Technician - POS & Store Tech
SGS Consulting
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Job summary
SGS Consulting in Palm Beach County, FL seeks a Field Service Technician to service and install computer and retail equipment across store locations. You will diagnose hardware issues and support POS systems, printers, scanners, and networking while delivering excellent customer service.
The role requires a valid vehicle, residency in Palm Beach County, and willingness to travel daily within the territory; schedule is 8:00 AM–5:00 PM, with potential overtime and mileage reimbursement.
Qualifications
- Technical School certification with GED or High School Diploma required.
Responsibilities
- Service and install computer and retail equipment by analyzing, diagnosing, and resolving hardware and related technical issues while delivering excellent customer service.
- Support POS systems, self-checkout units, printers, scanners, PCs, networking, cabling, and other store technology equipment.
- Adhere to all compliance processes, service procedures, and safety guidelines.
- Self-manage workload, scheduling, overtime, inventory, and administrative responsibilities.
- Maintain up-to-date knowledge of supported technologies, processes, policies, and procedures.
- Travel daily between store locations within assigned geography.
- Assist neighboring areas with workload as needed.
Skills
Education
Tools
Job description
SGS Consulting in Palm Beach County, FL seeks a Field Service Technician to service and install computer and retail equipment across store locations. You will diagnose hardware issues and support POS systems, printers, scanners, and networking while delivering excellent customer service.
The role requires a valid vehicle, residency in Palm Beach County, and willingness to travel daily within the territory; schedule is 8:00 AM–5:00 PM, with potential overtime and mileage reimbursement.
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