Retail IT Field Technician – Hardware & POS Systems

Publix Super Markets; Louisville (KY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Stock ownership plan

Share purchase plan

401(k) retirement savings

Health, dental and vision plans

Paid Time Off

Parental Leave

Disability insurance

Tuition reimbursement

Free hot lunches

Job summary

Publix Super Markets, Inc. is looking for a Publix Technology Services (PTS) Service Technician to provide IT hardware support in the Louisville/Lexington, KY area.

This role includes installation, repair, and preventive maintenance of IT hardware across Publix stores, with routine daytime hours and on-call rotations. The position requires travel between stores, a valid driver's license, and the ability to lift up to 75 lbs.

Qualifications

• Associate degree in IT or equivalent technical experience.
• 1+ year of PC/technical support experience.
• Basic understanding of IT hardware and Windows OS.
• Ability to lift up to 75 lbs. and work in confined areas.

Responsibilities

• Install, repair, and preventive maintenance of IT hardware.
• Support Publix retail stores via on-site visits.
• Travel between store locations to perform tasks.
• Majority of work from 8:00 AM to 4:30 PM, Monday–Friday; after-hours on-call rotation.
• Rotate weekends and holidays as needed.

Skills

IT support

Troubleshooting

Windows OS

Hardware basics

Cable management

Education

Associate degree in information technology

Tools

Active Directory

Ticketing systems

PC installation

Job description

Publix Super Markets, Inc. is looking for a Publix Technology Services (PTS) Service Technician to provide IT hardware support in the Louisville/Lexington, KY area.

This role includes installation, repair, and preventive maintenance of IT hardware across Publix stores, with routine daytime hours and on-call rotations. The position requires travel between stores, a valid driver's license, and the ability to lift up to 75 lbs.