IT Technician

Springfield-Business-Systems,-Inc.-1; Springfield (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hands-on training

Growth opportunities

401k benefits

Competitive pay

Job summary

Springfield-Business-Systems, Inc. seeks an IT Technician to support retail customers by traveling to regional POS locations, providing helpdesk support, and repairing POS hardware and software.

The role requires independent work, strong problem-solving, and excellent communication, with opportunities for hands-on training and growth in the Retail POS IT field.

Qualifications

• General knowledge of PC hardware, servers, and networking.
• Self-starter who can logically troubleshoot hardware with attention to detail.
• Eagerness to learn industry-specific hardware and software support.
• Ability to work independently and follow directions when needed.
• Guide individuals through issues with a calm, supportive presence.
• Excellent communication and problem-solving skills.

Responsibilities

• Travel as needed to regional to retail customer locations.
• Helpdesk support phone support.
• Perform hardware and software repairs on retail POS equipment.
• Troubleshoot PC hardware, servers, networking issues, POS hardware.
• Represent our company with professionalism and a customer-first attitude.

Skills

PC hardware

Servers

Networking

Troubleshooting

Communication

Independence

Tools

POS hardware

Job description

Join our team as an IT Technician and help us deliver exceptional service to our retail customers.

What You’ll Do:

• Travel as needed to regional to retail customer locations
• Helpdesk support phone support
• Perform hardware and software repairs on retail point-of-sale (POS) equipment
• Troubleshoot PC hardware, servers, networking issues, POS hardware
• Represent our company with professionalism and a customer-first attitude

What We’re Looking For:

• General knowledge of PC hardware, servers, and networking
• Self starter that can logically troubleshoot hardware with attention to detail
• Eagerness to learn industry specific hardware and software support
• Ability to work independently and follow direction when needed
• Guide individuals through issues with a calm and supportive presence
• Excellent communication and problem-solving skills

Why Work With Us:

• Hands-on training with industry experienced team
• Opportunities for growth in the Retail POS IT and tech service industry
  
• Excellent pay/benefits/401k
• Make a real impact by helping businesses stay up and running

Background check and clean driving record required.