Retail Internship

Southernhospitalityinternshipprogram; Tennessee; On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality internship program in Tennessee is seeking candidates to provide outstanding customer service to guests, assist with merchandise handling and inventory management, and maintain knowledge of local attractions. The ideal candidate will be friendly, detail-oriented, and willing to cross-train for various duties in retail. This role includes greeting guests, processing sales, and ensuring merchandise quality and availability.

Qualifications

• Strong customer service skills.
• Ability to maintain product knowledge.
• Capable of handling merchandise and inventory.

Responsibilities

• Ensure outstanding customer service by providing a friendly environment.
• Be aware of promotions and advertisements.
• Assist in merchandising and display maintenance.
• Process merchandise and monitor stock levels.
• Communicate guest requests to management.

Job description

1. Ensure that each guest receives outstanding customer service by providing a friendly environment, which includes greeting and acknowledging every guest, being knowledgeableregarding the opening/closing schedules of all Wilderness outlets, maintainingproduct knowledge, assisting guests in selection of merchandise, and beingknowledgeable about local attractions.
2. Be aware of all promotions and advertisements including special packages and discounts.
3. Assist in merchandising, display maintenance and housekeeping.
4. Process and replenish merchandise.
5. Monitor floor stock and re-stock from inventory.
6. Inspect all merchandise for flaws and keep a record of any merchandise to be returned to vendor.
7. Ticket merchandise.
8. Keep in-stock inventory records current.
9. Maintain proper records regarding count of merchandise to be received into inventory and record any damaged merchandise to be excluded from inventory.
10. Assist in physical inventory.
11. Communicate guest requests to manager.
12. Ring up sales and bag merchandise.
13. Be willing to cross-train and work in Wild Pix Retail Sales, as needed.
14. All other duties as assigned by management.