Sales and Management Intern

Buckle; Denton (TX); Sur place; USD 17 000 - 28 000; Temps partiel

Résumé du poste

Buckle in Denton, TX is seeking a Sales and Management Intern to support guest service, sales and merchandising while learning store operations.

You will work on duties including greeting guests, assisting with merchandise, operating registers, and assisting with display and restocking; gains exposure to management responsibilities.

Qualifications

• Experience delivering friendly guest service.
• Ability to work a flexible schedule including evenings and weekends.
• Interest in learning store operations and sales fundamentals.

Responsabilités

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Assist with merchandise displays, pulls, and restocking.
• Operate registers, balance cash drawers and process transactions.
• Support store management with daily operations and guest services.
• Help guests with fittings and exchanges and explain return policies.

Connaissances

Guest service

Sales

Merchandising

Cash handling

Outils

Cash registers

Description du poste

• On-site
• STORE SALES
• Part-Time
• Requisition #: SALES186460

Description

Summary

The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle’s retail business works and what it takes to excel in management.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
• Help Guests try on or fit merchandise
• Check out and bag purchases
• Prepare merchandise for alterations
• Knowledgeable of all exchange and return procedures for Guests
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or call other stores to find desired merchandise
• Maintain and build good Guest relationships to develop a client based business
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
• Consistently maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
• Maintain a positive attitude at all times creating a positive floor culture
• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
• Stay current on product range
• Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations