Senior Inside Sales Pro - Quotes, Orders & Support

Builders FirstSource; Patton Park (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Builders FirstSource is seeking an Inside Sales/Customer Service Associate to assist walk-in and contractor customers, answer inquiries, quote prices, and enter orders.

You will coordinate production and delivery, upsell products, and maintain product knowledge while delivering strong service. Minimum HS diploma and 1 year sales experience required; familiarity with Office helpful; safety and teamwork emphasized.

Qualifications

• High school diploma or GED required.
• 1 year of sales experience or equivalent.
• Able to handle walk-in and contractor customer inquiries.

Responsibilities

• Assists walk-in retail or contractor customers with product selection, pricing, and refunds/exchanges.
• Generates sales quotations and provides take-offs, estimates and pricing for large packages.
• Enters orders into the computer system and schedules production/delivery.
• Supports inside sales representatives and participates in training.

Skills

Verbal and written communication

Customer service

Detail oriented

Sales techniques

Product knowledge

Teamwork

Education

High School Diploma or GED

Tools

Office Suite

Job description

Builders FirstSource is seeking an Inside Sales/Customer Service Associate to assist walk-in and contractor customers, answer inquiries, quote prices, and enter orders.

You will coordinate production and delivery, upsell products, and maintain product knowledge while delivering strong service. Minimum HS diploma and 1 year sales experience required; familiarity with Office helpful; safety and teamwork emphasized.