Retail Home Improvement Associate — Customer Sales & Service

Friedman; Ukiah (CA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount on all merchandise

Store bonus eligibility

Tuition reimbursement to furthercareer

Job summary

Friedman’s Home Improvement in California is hiring for a Team Member to assist customers, process inquiries, and guide shoppers to the right products. The role emphasizes friendly, efficient service and product knowledge across departments.

The position requires a High School Diploma or equivalent, with 1+ year retail experience preferred. Proficiency with Microsoft Office and a POS system is expected; lifting and moving up to 100 pounds may be required.

Qualifications

• High School Diploma or equivalent required.
• One or more years of retail experience preferred.
• Strong knowledge of technology and ability to learn new computer systems.
• Proficiency with Microsoft Office Suite specific to Word, Excel, Outlook, Teams.

Responsibilities

• Answer customer questions about location, price, and merchandise use.
• Serve customers in store or via phone in a courteous manner.
• Upgrade product knowledge and direct customers to departments or products.
• Assist customers by finding products or arranging assistance as needed.
• Demonstrate products and promote related items to close sales.
• Operate equipment as needed and service multiple customers efficiently.

Skills

Customer service

Technology literacy

Cash handling

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

POS system

Job description

Friedman’s Home Improvement in California is hiring for a Team Member to assist customers, process inquiries, and guide shoppers to the right products. The role emphasizes friendly, efficient service and product knowledge across departments.

The position requires a High School Diploma or equivalent, with 1+ year retail experience preferred. Proficiency with Microsoft Office and a POS system is expected; lifting and moving up to 100 pounds may be required.