Retail Associate — Home Improvement, Santa Rosa

Friedmans Home Improvement; Santa Rosa (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Store bonus eligibility

Tuition reimbursement

Team Member of the Quarter

Job summary

Friedman’s Home Improvement in Santa Rosa, CA is seeking a full-time store associate to assist customers, answer questions, and guide them to the right departments while maintaining product knowledge and pricing. The role requires strong communication and basic computer skills, with a willingness to learn company systems.

We offer employee discounts, store bonus eligibility, tuition reimbursement, and a supportive team culture in a best-place-to-work environment.

Qualifications

• HS diploma or equivalent required; 1+ year retail experience preferred.
• Experience identifying customer needs and handling situations.
• Strong tech knowledge; ability to learn new systems.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams).

Responsibilities

• Answers customer questions concerning location, price, and merchandise.
• Service all customers in person or via phone inquiries in a courteous manner.
• Upgrade product knowledge within store and across locations.
• Assist customers by guiding to departments and locating products.
• Operate computer systems to complete inquiries, quotes and orders.

Skills

Customer service

Retail experience

MS Office

Education

High School Diploma or equivalent

Tools

POS system

Job description

Friedman’s Home Improvement in Santa Rosa, CA is seeking a full-time store associate to assist customers, answer questions, and guide them to the right departments while maintaining product knowledge and pricing. The role requires strong communication and basic computer skills, with a willingness to learn company systems.

We offer employee discounts, store bonus eligibility, tuition reimbursement, and a supportive team culture in a best-place-to-work environment.