Home Improvement Sales Pro - Bonus Eligible

Friedmans Home Improvement; Santa Rosa (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Store bonus eligibility

Tuition reimbursement

401(k)

Job summary

Friedman’s Home Improvement in Santa Rosa, CA is seeking a full-time retail associate to deliver friendly, knowledgeable service and help customers find the right products. You’ll work with a team, learn product lines, and use store technology to answer questions and process inquiries.

The role emphasizes strong customer service, product knowledge, and teamwork, with benefits like a generous employee discount, 401(k), tuition reimbursement, and store bonus eligibility.

Qualifications

• High School Diploma or equivalent required.
• 1 or more years of experience in a retail environment preferred.
• Strong knowledge of technology with the ability to learn new systems effectively and efficiently.

Responsibilities

• Answers customer’s questions concerning location, price, and use of merchandise.
• Service all customers in your area or phone inquiries in an accurate and courteous manner.
• Constantly upgrade product knowledge in your area and of all merchandise locations throughout store.
• Assist customer by walking them to the proper department and personally finding product or by asking for assistance.
• Basic understanding of computer system and able to complete customer inquiries, quotes and orders as needed.
• Determine customers’ needs by finding requested product or selling them a related or substitute item.
• Selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data.
• Exhibit the ability to service multiple customers in a friendly, efficient and effective manner.
• Equipment Operation such as but not limited to: pallet jacks, forklifts, order pickers, saws and specialty equipment where needed.

Skills

Customer service

Retail experience

Tech-savvy

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Friedman’s Home Improvement in Santa Rosa, CA is seeking a full-time retail associate to deliver friendly, knowledgeable service and help customers find the right products. You’ll work with a team, learn product lines, and use store technology to answer questions and process inquiries.

The role emphasizes strong customer service, product knowledge, and teamwork, with benefits like a generous employee discount, 401(k), tuition reimbursement, and store bonus eligibility.