Retail Guest Experience Educator

Lululemon Athletica; Philadelphia (Philadelphia County); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

People networks, mentorship programs,

Job summary

lululemon Athletica in Philadelphia is seeking an Educator to deliver world-class guest experiences in our retail store. You will share top-quality product education, engage with guests, and connect with the community while upholding our standards of service and inclusivity.

You should be excited to move on the selling floor, support omnichannel programs, and collaborate with teammates to ensure a welcoming, premium environment. Flexibility to work evenings, weekends, and holidays is expected.

Qualifications

• Experience delivering outstanding guest service and product education.
• Ability to articulate product benefits and support guest decision-making.
• Comfort working in a fast-paced retail setting with a focus on inclusion.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and
• make it right

Skills

World-class customer service

Product education

Guest experience

Diversity & inclusion

Team collaboration

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica in Philadelphia is seeking an Educator to deliver world-class guest experiences in our retail store. You will share top-quality product education, engage with guests, and connect with the community while upholding our standards of service and inclusivity.

You should be excited to move on the selling floor, support omnichannel programs, and collaborate with teammates to ensure a welcoming, premium environment. Flexibility to work evenings, weekends, and holidays is expected.