Retail Guest Experience Educator

Lululemon Athletica Inc.; Nashville (TN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on products, engage with the community, and support store operations while upholding our culture and values.

As a foundation of our success, Educators connect with guests, share top-quality product education, and speak authentically about our community and culture, while embracing inclusion, integrity, and teamwork in a dynamic luxury retail environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to local requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation

Responsibilities

• Interact with guests to ensure a great guest experience while valuing guests’ time
• Assess guests’ needs to provide customized purchase and return solutions
• Provide technical product education by articulating product value and benefits
• Facilitate a seamless guest experience with accurate transactions and omnichannel programs
• Move dynamically on the floor to engage with guests and store needs
• Receive guest feedback and partner with leadership to make it right

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Job description

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on products, engage with the community, and support store operations while upholding our culture and values.

As a foundation of our success, Educators connect with guests, share top-quality product education, and speak authentically about our community and culture, while embracing inclusion, integrity, and teamwork in a dynamic luxury retail environment.